Privacy Policy

This Privacy Policy explains how Live From The Divide, LLC (“Live From The Divide,” “we,” “us,” or “our”) collects, uses, and protects the personal information you provide when you visit our website, sign up for our newsletter, opt in to text (SMS) alerts, or otherwise interact with us.

Information we collect

We collect information you choose to give us, which may include:

• Contact information — your name and email address when you subscribe to our newsletter or contact us.
• Mobile phone number — only if you choose to opt in to our SMS alerts.
• Usage information — basic analytics about how you use our website (such as pages visited), collected through cookies and similar technologies.

How we use your information

We use the information we collect to:

• Send you show announcements, ticket releases, event reminders, and venue updates by email and, if you opt in, by text message.
• Respond to your questions and requests.
• Operate, maintain, and improve our website.

SMS / text message program

If you opt in to LFTD text alerts, we collect your mobile number and consent record (date, time, source) to send show announcements, presales, on-sale reminders and venue updates. Message frequency varies, up to 4 msgs/month. Msg & data rates may apply. Texts are sent from our toll-free number +1 (877) 469-0623.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We use service providers (such as Brevo) only to deliver messages on our behalf.

You can opt out at any time by replying STOP. Reply HELP or email hi@livefromthedivide.com for help.

How we share information

We do not sell your personal information. We share information only with trusted service providers who help us operate our newsletter, SMS program, and website, and only to the extent necessary for them to perform those services. We may also disclose information when required by law.

Your choices

• Email: You can unsubscribe at any time using the link at the bottom of any email we send.
• Text messages: Reply STOP to any message to stop receiving texts, or HELP for help.

Data retention & security

We retain your information for as long as needed to provide you with updates and to comply with our legal obligations. We use reasonable administrative and technical safeguards designed to protect your information, though no method of transmission or storage is completely secure.

Children's privacy

Our website and communications are not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above.

Contact us

If you have questions about this Privacy Policy or how we handle your information, email hi@livefromthedivide.com or contact us.